United Home Care Financial Assistance Program
United Home Care is proud of its long history of providing home health care services to all Georgians regardless of a patient’s ability to pay. We are committed to the continued availability of financial assistance programs designed to relieve the financial burden of health care services for those in need.
United Home Care Charity Care Policy
It is the policy of United Home Care to provide medically necessary health care to the citizens of Georgia, regardless of their ability to pay.
If you do not have insurance, or are concerned about paying for your medical bill, please contact our Charitable Care Coordinator at one of our locations*. We may be able to help you. All services and conversations about services are confidential.
United Home Care Charity Care Program
The Charity Care Program insures that all eligible individuals receive medically necessary care regardless of their ability to pay. The program provides patients with relief of most financial obligations to United Home Care if the patient’s income falls below 250 percent of the Federal Poverty Guidelines and assistance from government or other charitable programs is unavailable. All patients are asked to pay what they can. Patients must complete an application to be qualified for assistance.
If you are concerned about not being able to pay your bill, we ask that you make a good-faith effort by:
- Discussing your financial status with a financial services representative at one of our locations*
- Setting up a payment plan, if appropriate
- Seeking alternative methods of coverage
- Completing an application for United Home Care’s Financial Assistance Program
You may obtain the telephone number and/or address of any United Home Care office by calling (800) 443-4788.
UNITED HOME CARE CHARITABLE CARE GUIDELINES
Patients must complete a formal application for charitable care to receive medically necessary services from United Home Care.
- Application for charitable care will be processed when all insurance benefits and/or financial aid from third party payors, state and federal assistance programs, charitable or endowment funds have been exhausted.
- Charitable care will be available only for medical services that are reasonable and necessary for the treatment of illness or injury prescribed by your doctor. Services that are considered cosmetic or patient convenience services do not qualify for charitable care.
- The Administrator will render a determination of eligibility in writing within fourteen days of receipt of the completed application. Patients denied charitable care may appeal the decision in writing to the Charitable Care Appeal Committee.
- If you think you may qualify or have any questions about financial assistance that may be available to you, please contact a United Home Care financial services representative at one of our locations* or visit one in your nearest United Home Care Office.
*United Home Care reserves the right to amend the policies and procedures set forth on this page in its sole and absolute discretion. The existence of these policies and procedures does not create any legal right for the benefit of any person. In short, while United Home Care remains committed to helping those in need, it must reserve its right to adapt its policies and procedures as circumstances warrant. United Home Care Patient Financial Services will make ultimate decisions regarding the application of these policies and procedures.